Reporting Professional Education Hours
ITSM Academy is proud to make it possible for individuals who attend our classes to earn professional education hours (e.g., PDUs, CPEs, CEUs). These professional education hours can be submitted to associations such as the Project Management Institute and ISACA, if applicable.
How are professional education hours reported?
Each member association has its own process for reporting professional education hours. Members of PMI, for example, are responsible for reporting their PDUs as they occur by completing and submitting the relevant forms. Members of ISACA are also required to self-report their continuing professional education (CPE) hours.
How do I submit Project Management PDUs?
PMI members can submit PDUs by logging into the Continuing Certification Requirements System, selecting the appropriate category, and either searching for or entering "ITSM Academy". For example, PMI members who attend our webinars can submit for 1 PDU under “Online or Digital Media” category. PMI members who attend our courses can submit the applicable number of PDUs under the “Course or Training” category.
Note: ITSM Academy’s R.E.P. ID (2442) was retired January 2021 when PMI retired their program. While you may still be able to locate and auto-populate course information for many of our courses, you can also simply submit the applicable number of PDUs by completing the appropriate form.
Information you may need includes:
- Description: Please refer to our course catalog or webinar archives for details
- URL: itsmacademy.com
- Contact phone: 954-491-3442
See the ITSM Academy PDU list (below) for additional information.
|ID No.||Class Name||PDUs||Talent Triangle PDUs
|ID No.||Agile ITSM||PDUs||Technical||Leadership||Strategic & Business Management|
|CPDE-2||Certified Process Design Engineer (CPDE)®||38||8||5||25|
|CASM-2||Certified Agile Service Manager (CASM)®||16||15.5||0.25||0.25|
|CAPO-2||Certified Agile Process Owner (CAPO)®||16||5||2||9|
|BBWORKSHOP-2||The Building Blocks of ITSM Process Design||4||1.5||0.5||2|
|ITSMFORDEVOPS||ITSM for DevOps||16||0.5||0.25||15.25|
|ASMOWORKSHOP-2||Agile Service Management Key Concepts
|ID No.||DevOps||PDUs||Technical||Leadership||Strategic & Business Management|
|DevOpsWorkshop-2||DevOps Key Concepts||4||0.75||0.25||3|
|CDA||Continuous Delivery Architect (CDA)®||24||0.25||0.50||23.25|
|CDEF (Formerly CDA)||Continuous Delivery Ecosystem Foundation (CDEF)®||24||0.25||0.50||23.25|
|CTF (Formerly DTE)||Continuous Testing Foundation (CTF)®||16||0.50||0.50||15|
|DevOpsLeader||DevOps Leader (DOL)||16||3||9||4|
|DSOE||DevSecOps Engineer (DSOE)||16||0.25||0.25||15.50|
|DSOF (Formerly DSOE)||DevSecOps Foundation(DSOF)||16||0.25||0.25||15.50|
|DTE-2||DevOps Test Engineering (DTE)®||16||0.5||0.5||15|
|SREFND||Site Reliability Engineering (SRE)FND||16||1||1||14|
|TPP-2||The Phoenix Project Simulation||6||2||0.5||3.5|
|ID No.||ITIL||PDUs||Technical||Leadership||Strategic & Business Management|
|ITIL4Foundation||ITIL 4 Foundation||16||0.25||0.75||15|
|ITIL4MPT||ITIL 4 Managing Professional Transition||30||4||4||22|
|ITIL4CDS||ITIL 4 Create, Deliver Support||18||1||1||16|
|ITIL4DPI||ITIL 4 Direct, Plan and Improve||18||1||3||14|
|ITIL4DITS||ITIL 4 Digital and IT Strategy||18||3||3||12|
|ITIL4DSV||ITIL 4 Drive Stakeholder Value||18||1||2||15|
|ITIL4HVIT||ITIL 4 High Velocity IT||18||1.5||1.5||15|
|V3100101-2||ITIL v3 Foundation||22||3.75||0.25||18|
|EV310011-2||ITIL Foundation - eLearning||22||3.75||0.25||18|
|RCV-2||Capability: Release, Control and Validation||38||3||0.5||34.5|
|OSA-2||Capability: Operational Support and Analysis||38||3||0.5||34.5|
|SOA-2||Capability: Service Offerings and Agreements||38||3||0.5||34.5|
|PPO-2||Capability: Planning, Protection and Optimization||38||3||0.5||34.5|
|SS-2||Lifecycle: Service Strategy||22||2.5||4||15.5|
|SD-2||Lifecycle: Service Design||22||2.5||4||15.5|
|ST-2||Lifecycle: Service Transition||22||2.5||4||15.5|
|SO-2||Lifecycle: Service Operation||22||2.5||4||15.5|
|CSI-2||Lifecycle: Continual Service Improvement||22||2.5||4||15.5|
|MALC-2||Managing Across the Lifecycle||38||12.5||6||19.5|
|EXECOWRKSH-2||ITIL Key Concepts||4||0.25||0.25||3.5|
|ID No.||Specialty||PDUs||Technical||Leadership||Strategic & Business Management|
|EoEWorkshop||Essence of eXperience (XLA)®||8||0.25||0.25||7.50|
|BBWORKSHOP-2||The Building Blocks of ITSM Process Design||4||1||0.5||2.5|
|APOLLO-2||APOLLO 13 Simulation||6||1.25||0.75||4|