Reporting Professional Education Hours

ITSM Academy is proud to make it possible for individuals who attend our classes to earn professional education hours (e.g., PDUs, CPDs, CPEs, CEUs). These professional education hours can be submitted to associations such as the DevOps Institute, Project Management Institute and ISACA, if applicable.

How are professional education hours reported?
Each member association has its own process for reporting professional education hours. Members of PMI, for example, are responsible for reporting their PDUs as they occur by completing and submitting the relevant forms. Members of ISACA are also required to self-report their continuing professional education (CPE) hours. DevOps Institute members can earn and submit Continuing Education Units (CEUs) to maintain and renew their certifications (which expire after two years) without having to re-take the exam. As a part of the AXELOS continuing professional development (CPD) program, MY AXELOS subscribers can earn and submit points towards acquiring and maintaining their digital badges related to qualifications such as ITIL and PRINCE2. 

How do I submit PeopleCert CPD points?
Candidates with select PeopleCert Global Best Practice certifications can choose to renew within three years of their original certification dates by logging CPD points in MyAxelos. To learn more and there is loads of helpful information on this page, including two downloadable guides.

How do I submit DevOps Institute CEUs?
Members can submit CEUs (here) and click Submit CEUs under Quick Links on the right. Complete the form and upload your proof of completion. 

How do I submit Project Management PDUs? 
PMI members can submit PDUs by logging into the Continuing Certification Requirements System, selecting the appropriate category, and either searching for or entering "ITSM Academy". For example, PMI members who attend our webinars can submit for 1 PDU under “Online or Digital Media” category. PMI members who attend our courses can submit the applicable number of PDUs under the “Course or Training” category.

Note: ITSM Academy’s R.E.P. ID (2442) was retired January 2021 when PMI retired their program. While you may still be able to locate and auto-populate course information for many of our courses, you can also simply submit the applicable number of PDUs by completing the appropriate form.

Information you may need includes:

• Description: Please refer to our course catalog or webinar archives for details
• URL: itsmacademy.com
• Contact phone: 954-491-3442

See the ITSM Academy PDU list (below) for additional information.

ID No.	Class Name	PDUs	Talent Triangle PDUs
ID No.	Agile ITSM	PDUs	Ways of working	Power Skills	Business Acumen
CPDE-2	Certified Process Design Engineer (CPDE)®	16	4	2	10
CASM-2	Certified Agile Service Manager (CASM)®	16	15.5	0.25	0.25
CAPO-2	Certified Agile Process Owner (CAPO)®	16	5	2	9
BBWORKSHOP-2	Key Concepts of Process Engineering	4	1.5	0.5	2
ITSMFORDEVOPS	ITSM for DevOps	16	0.5	0.25	15.25
ASMOWORKSHOP-2	Agile Service Management Key Concepts	4	0.25	0.25	3.5
ID No.	DevOps	PDUs	Ways of working	Power Skills	Business Acumen
DevOpsFoundation-3	DevOps Foundation	16	3	3	10
DevOpsWorkshop-2	DevOps Key Concepts	4	0.75	0.25	3
CDA	Continuous Delivery Architect (CDA)®	24	0.25	0.50	23.25
CDEF (Formerly CDA)	Continuous Delivery Ecosystem Foundation (CDEF)®	24	0.25	0.50	23.25
CTF (Formerly DTE)	Continuous Testing Foundation (CTF)®	16	0.50	0.50	15
DevOpsLeader	DevOps Leader (DOL)	16	3	9	4
DSOE	DevSecOps Engineer (DSOE)	16	0.25	0.25	15.50
DSOF (Formerly DSOE)	DevSecOps Foundation(DSOF)	16	0.25	0.25	15.50
DTE-2	DevOps Test Engineering (DTE)®	16	0.5	0.5	15
SREFND	Site Reliability Engineering (SRE) Foundation	16	1	1	14
SREP	Site Reliability Engineering (SRE) Practitioner	24	6	8	10
TPP-2	The Phoenix Project Simulation	6	2	0.5	3.5
ID No.	ITIL	PDUs	Ways of working	Power Skills	Business Acumen
ITIL4Foundation	ITIL 4 Foundation	16	0.25	0.75	15
ITIL4MPT	ITIL 4 Managing Professional Transition	30	4	4	22
ITIL4CDS	ITIL 4 Create, Deliver Support	18	1	1	16
ITIL4DPI	ITIL 4 Direct, Plan and Improve	18	1	3	14
ITIL4DITS	ITIL 4 Digital and IT Strategy	18	3	3	12
ITIL4DSV	ITIL 4 Drive Stakeholder Value	18	1	2	15
ITIL4HVIT	ITIL 4 High Velocity IT	18	1.5	1.5	15
EXECOWRKSH-2	ITIL Key Concepts	4	0.25	0.25	3.5
ITIL4Sustainability	ITIL 4 Sustainability in Digital & IT	24	4	10	10
ID No.	Specialty	PDUs	Ways of working	Power Skills	Business Acumen
EoEWorkshop	Essence of eXperience (XLA)®	8	0.25	0.25	7.50
VSM-F	Value Stream Mapping Fundamentals	16	6	5	5
APOLLO-2	APOLLO 13 Simulation	6	1.25	0.75	4