Process Design

Certified Agile Service Manager (CASM)® Course - Accredited $1,395.00

This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT’s...

Certified Process Design Engineer (CPDE) Course - Accredited $2,195.00

There are many frameworks and standards that define best practices for achieving quality IT service management (ITSM) - ITIL, ISO/IEC 20000, COBIT, CMMI, DevOps, Knowledge-Centered Support, etc. While each describes...

Certified Agile Process Owner (CAPO)® - Accredited $1,395.00

This course provides guidance into the process owner responsibilities. It provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes; particularly in...

CorporatePass - Exams Included $26,995.00

If you can’t bring us to your location for onsite training, you can still save on our Public Education by purchasing an "all access pass" for multiple team members. Our most popular configuration is this CorporatePass,...

Team Pass (Sand$Dollars) - Volume Discount

If you can’t bring us to your location for onsite training, you can still save on our Public Education by purchasing an "all access pass" for multiple team members. Already have a training plan built for specific...