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ITSM Academy

Agile Service Management

humans-of-devops-2-.pngAs an Elite Education Provider of the DevOps Institute, ITSM Academy has served as Lead Author on five (5) of the nine (9) courses in their portfolio (as of 2021).
This includes both Agile Service Management courses; Certified Agile Service Manager (CASM) and now retired Certified Agile Process Owner (CAPO).
Through our partner, St. Louis University, we are also offering SAFE training, in the evenings.

Taking the independent examination, administered by DevOps Institute is optional. By not making the exam a requirement of the course, we are able to save you both time and money!
Download Our Training Catalog.

Where you see the Choose Options button, those classes are currently available in our either our Open Enrollment (Public) classrooms or via Independent Study.  The other courses are designed to be delivered as dedicated, corporate classes, or through our Courseware Licensing Program.