Franny Flamingo

Imagine, if you will, the iconic Las Vegas Bellagio transformed into a galaxy far, far away. Special guests included Darth Vadar, Princess Leia, Padawans, Jedi Masters, and one super cute flamingo named Franny.  

The #Pink24 Star Wars themed conference in Las Vegas kicked off with a lightsaber-wielding keynote speaker. This quickly set the tone for days filled with insights, collaboration, and a touch of intergalactic fun. Attendees were treated to thought-provoking discussions on how ITSM can overcome challenges from managing the dark side of incidents to embracing the agility of a Jedi. The parallels drawn between ITSM and the Star Wars universe were both entertaining and enlightening.

In the exhibit hall, ITSM Academy's own Franny Flamingo showcased our latest course offerings, highlighting all of our Guaranteed to Run ITIL courses. We swapped stories of triumphs and challenges, and formed alliances that will undoubtedly extend beyond the conference.

We had our guests enter in a raffle to win a free seat in ITIL Practice Manager: Monitor, Support & Fulfil. We are excited to announce the winner is Carly G. from Canada!

Read Franny's origin story, when and how she officially became ITSM Academy’s Mascot.