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ITSM Academy

Courseware Licensing Program

As you are probably aware, since our inception, ITSM Academy has developed all of our own courseware in-house.  From ITIL v2/v3/2011 Foundation, through Managing Across the Lifecycle, and onto the newest course in the ITIL Scheme - ITIL Managing Professional Transition "the bridge".  

What you may not know, ITSM Academy is also the lead author on many courses - including flagship DevOps Institute (DOI) content; doi-lead-author.png

Independent of DOI, we also are the lead author on the Certified Process Design Engineer (first class August 2008) and Value Stream Mapping Fundamentals (first class March 2019). We have also been instrumental in assisting XLACollab with their Employee Experience (XLA) training.  As such, we are uniquely prepared to guide organizations in their continuous improvement efforts, as we transition to ITIL 4 and adapt Service Management practices in support of DevOps and Agile.

We license our entire courseware catalog to other training organizations and to corporations seeking a cost-effective solution for educating a large number of learners. Unlike traditional classroom discount programs, courseware licensing empowers organizations to deliver training that is flexible and tailored, while providing significant savings and direct ROI. Read more below or chat with us to connect with a Subject Matter Expert.

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