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ITSM Academy

Courseware Licensing Program

As you are probably aware, since our inception, ITSM Academy has developed all of our own courseware in-house. From ITIL v2/v3/2011 and now ITIL 4 Foundation.

DOI Lead AuthorWhat you may not know, ITSM Academy is also the lead author on many courses - including flagship DevOps Institute (DOI) content;

Independent of DOI, we also are the lead author on the Certified Process Design Engineer (first class August 2008) and Value Stream Mapping Fundamentals (first class March 2019). We have also been instrumental in assisting XLACollab with their Employee Experience (XLA) training.  As such, we are uniquely prepared to guide organizations in their continuous improvement efforts, as we transition to ITIL 4 and adapt Service Management practices in support of DevOps and Agile.

ITSM Academy licenses our accredited courseware and instructor services to other training organizations and to corporations seeking a cost-effective solution for educating a large number of learners. Unlike traditional classroom discount programs, courseware licensing empowers organizations to deliver training that is flexible and tailored, while providing significant savings and direct ROI. Contact Us for more information on joining our Courseware Licensing Program.

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