Webinar Archives
Business Strategy Assurance via "ITIL 4 Guiding Principles" (with examples)
Feb 20th 2025
Presenter: Rose Gibson, ITIL Master
Join us for an insightful webinar designed to empower you to confidently craft, refine, and adapt your business strategy for lasting success. Discover how to levera
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State of ITSM and... 2025: Trends and Insights for the Year Ahead
Jan 16th 2025
Presenter:
Donna Knapp, Curriculum Development Manager
Join us for our highly anticipated annual webinar, The State of ITSM in 2025, where we explore the latest trends, challenges, and oppor
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AI and ITSM walk into a bar - An Experience To Remember
Nov 21st 2024
Presenter: Simone Jo Moore, SJM Humanising IT
Let's explore the intersection of Artificial Intelligence (AI) and IT Service Management (ITSM). Be it ITIL, DevOps, Agile or other principl
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Optimizing Value Streams and Processes with AI
Oct 17th 2024
Presenter:
Donna Knapp, Curriculum Development Manager
Often when exploring the applicability of AI to ITSM the examples relate to how to alleviate the toil or manual effort associa
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Why Effective Business Relationships = Transformational Leadership
Aug 16th 2024
Presenter: Michael W. Kublin, President, PeopleTek Coaching
During this interactive webinar, Mike will guide attendees through a self-discovery tool, helping them assess their individual perfo
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