Webinar Archives
2025 Global IT Experience Benchmark: Insights from 2.28M End-Users Across 130+ Countries
Jul 17th 2025
Presenter: Sakari Kyrö, Product Strategy Lead, HappySignals
Join us and Sakari, the author of the Global IT Experience Benchmark report to present why the conversation around IT Experience has
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Beyond Monitoring: Achieving Predictive IT with AIOps
Jun 19th 2025
Presenter: Suresh GP, Managing Director, TaUB Solutions
Join Suresh, as he dives into the transformative potential of AIOps. This session will unpack core AIOps principles, walk through practical impl
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The Culture Conundrum: Understanding and Leveraging the Components of Culture
May 15th 2025
Presenter: Michael Cardinal, BPMO, Cognizant
There is a lot of talk today about “culture” in the business world and society. But do we all really know what “culture” is, how it
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Business Strategy Assurance via "ITIL 4 Guiding Principles" (with examples)
Feb 20th 2025
Presenter: Rose Gibson, ITIL Master
Join us for an insightful webinar designed to empower you to confidently craft, refine, and adapt your business strategy for lasting success. Discover how to levera
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State of ITSM and... 2025: Trends and Insights for the Year Ahead
Jan 16th 2025
Presenter:
Donna Knapp, Curriculum Development Manager
Join us for our highly anticipated annual webinar, The State of ITSM in 2025, where we explore the latest trends, challenges, and oppor
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