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ITSM Academy

Webinar Archives

WEBINAR: CSI - Status Quo or Status Whoa?

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Complimentary Webinar - Thursday, March 15th at 11:00 am ET

Presenter: Brad Utterback, ITSM Consultant and Trainer

Whoa is often used to "stop" motion. But it is also an idiom for something that causes us to pay attention. For example, something that's new, creative and a game changer for the business. Continual Service Improvement is a set of best practices that can help you move off the "status quo" and on to the "status WHOA" by ensuring the service organization grows and changes with the business and ensuring your people are enabled to innovate and create new ways of being effective and efficient.

Please join us as we explore in more detail the benefits of Continual Service Improvement. 

Slide Deck
Q&A Session

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