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ITSM Academy


ITSM Academy has proudly been offering ITIL education since 2003. All courseware is developed in house and includes the complete ITIL Certification Scheme, from Foundation to Managing Across the Lifecycle (MALC). In our public classroom, we are currently offering the below classes.  All other ITIL courses are available through our Courseware Licensing line and as Corporate, OnSite Delivery.

Looking for discounted education for your team? Our CorporatePass and Sand$Dollars are flexible solutions customized to meet your team's unique requirements.

See ITIL 4 Updates and Announcements

  • ITIL Foundation Course - Accredited Training

    ITIL Foundation Course - Accredited $1,175.00

    **DECEMBER 17th CLASS IS GUARANTEED TO RUN!** Our most popular accredited ITIL class, this course includes ITSM Academy's unique Living the Lifecycle exercises, GAME ON! An Interactive Learning...

  • AXELOS Accredited Course ITIL Practitioner

    ITIL Practitioner - Accredited $1,675.00

    **SEPTEMBER 24th CLASS IS GUARANTEED TO RUN!** ****One lucky winner in our September 2018 class will receive a $50 Amazon gift certificate.  Winner will be picked first morning of class.**** The phrase...

  • ITSM for DevOps Course

    ITSM for DevOps - Drilldown Course $895.00

    This sixteen (16) hour course describes how to accelerate and modernize your IT service management (ITSM) processes in support of DevOps. Let’s face it, ITSM processes have – at times – a reputation for...

  • ITIL Managing Across the Lifecycle (MALC) Course - Accredited

    ITIL Managing Across the Lifecycle (MALC) Course - Accredited $2,995.00

    **NOVEMBER 5th CLASS IS GUARANTEED TO RUN!** Think you're an ITIL Expert? This is your chance to prove it! While implementing individual ITIL processes will net some immediate gain, it is the integration of those processes...

  • Sand$Dollars and CorporatePass Discounted Training

    CorporatePass - Exams Included $26,995.00

    If you can’t bring us to your location for onsite training, you can still save on our Public Education by purchasing an "all access pass" for multiple team members. Our most popular configuration is this CorporatePass,...