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ITSM Academy


itil-4-scheme.pngITSM Academy has proudly been offering ITIL education since 2003. All courseware is developed in house and includes the complete ITIL Certification Scheme, from Foundation to Managing Across the Lifecycle (MALC). In our public classroom, we are currently offering the below classes.  All other ITIL courses are available through our Courseware Licensing line and as Corporate, OnSite Delivery.

Looking for discounted education for your team? Our CorporatePass and Sand$Dollars are flexible solutions customized to meet your team's unique requirements.

See ITIL 4 Updates and Announcements

  • ITIL 4 Foundation Course - Accredited Training

    ITIL 4 Foundation Course - Accredited $1,175.00

    **FEBRUARY 12th CLASS IS GUARANTEED TO RUN!**  PEOPLECERT has announced the exam vouchers will be ready on 2/28, so class will complete on that date, with a 2-hour exam review. February 28, 2019 running from...

  • ITIL Foundation Course - Accredited Training

    ITIL 3 Foundation Course - Accredited $1,175.00

    Our most popular accredited ITIL class, this course includes ITSM Academy's unique Living the Lifecycle exercises, GAME ON! An Interactive Learning Experience® and I am the Incident®. These exercises...

  • AXELOS Accredited Course ITIL Practitioner

    ITIL Practitioner - Accredited $1,695.00

    The phrase ‘adopt and adapt’ is often linked to the ITIL framework but what does it mean? Adopting ITIL involves committing to a service-oriented, customer-focused culture. Adapting ITIL...

  • ITSM for DevOps Course

    ITSM for DevOps - Drilldown Course $895.00

    **FEBRUARY 21st CLASS IS GUARANTEED TO RUN!** This sixteen (16) hour course describes how to accelerate and modernize your IT service management (ITSM) processes in support of DevOps. Let’s face it, ITSM processes...

  • Sand$Dollars and CorporatePass Discounted Training

    CorporatePass - Exams Included $26,995.00

    If you can’t bring us to your location for onsite training, you can still save on our Public Education by purchasing an "all access pass" for multiple team members. Our most popular configuration is this CorporatePass,...