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ITSM Academy

Free Templates

These templates allow you to break down and manage your process improvement efforts. Please choose the template you would like to view:
   ITSM Process Design Templates Document Control Sheet ROI Calculator Sample ITSM KPIs
    Communication Plan Template Process Definition Document Sample Implementation Plan Training Plan
Value Stream Mapping (VSM) Templates VSM A3 Template VSM Problem Statement Worksheet VSM Transformation Plan
VSM Facilitator Self-Assessment VSM Mapping Charter VSM Setting Team Members Expectations Template VSM Activity Ratio Calculator


Complimentary Virtual Training - Hour Long "Lunch & Learns"
Let us provide you and a team of 4+ with a complimentary virtual session... just like in our webinars, there is no selling; just pure knowledge-share.
 

Real Love

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"The quality of the instruction and interaction in my virtual class was fantastic. The virtual environment ended up being so convenient, such a cost and time savings, that even if this class had been offered next door to me, I would have elected virtual. I will definitely recommend ITSM Academy to others." ~ Leslie K., Internet Based Company

"ITSM Academy has been a great partner from both quality of product and consistency of delivery. We can count on them." ~ Marc T., CEO, Mid-Western Consulting Company, Content Partner

"I received the test results this morning and was ecstatic and relieved! Thanks so much for the great hospitality and learning environment. I will certainly keep ITSM Academy in mind when I get an opportunity to take another course." ~ Ricky P., US Military, Public Learner

“Thanks for an awesome class! I have passed my test and am now ready for MALC.” ~ Mike M., Consultant, Leading ITSM Software Provider, Public Learner

"This was the best class I have ever attended. The instructor was great and the folks we worked with to schedule the class were all super friendly and professional. I can't wait to bring ITSM Academy back on site." ~ Randi P., Fortune 500 Financial Organization, Corporate Class Sponsor

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