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Free Templates

These templates allow you to break down and manage your process improvement efforts. Please choose the template you would like to view:
ITSM Process Design Templates					Document Control Sheet	ROI Calculator	Sample ITSM KPIs
Communication Plan Template					Process Definition Document	Sample Implementation Plan	Training Plan
Value Stream Mapping (VSM) Templates					VSM A3 Template	VSM Problem Statement Worksheet	VSM Transformation Plan
VSM Facilitator Self-Assessment					VSM Mapping Charter	VSM Setting Team Members Expectations Template	VSM Activity Ratio Calculator
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"The quality of the instruction and interaction in my virtual class was fantastic. The virtual environment ended up being so convenient, such a cost and time savings, that even if this class had been offered next door to me, I would have elected virtual. I will definitely recommend ITSM Academy to others." ~ Leslie K., Internet Based Company

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