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ITSM Academy

Training - Public

Proudly educating and inspiring learners since 2003

  • ITSM Academy classes are filled with interesting dialogue, class exercises and even laughter.  We do not train solely to pass the exam; rather we focus on learner understanding and retention.
  • Unless otherwise noted, classes are delivered in our Live, Instructor Led Virtual Classrooms, log-in with the instructors and the other learners -  NO travel required.  Note: Many classes are delivered onsite, which may not be currently offered in our public classrooms
  • ITSM Academy courses include GAME ON! AN INTERACTIVE LEARNING EXPERIENCE® and access to our Learner Portal - my.itsmacademy.com.
  • Project Management Institute (PMI) Global R.E.P., PMP's earn contact hours (PDU's) for most courses. - See More
  • Already have ITIL Certs? Contact us to apply those credits, and receive an even greater discount!
  • For teams, our CorporatePass and Sand$Dollars are flexible solutions customized to meet your unique requirements.
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  • ITIL Foundation Course - Accredited Training

    ITIL Foundation Course - Accredited $1,175.00

    **DECEMBER 17th CLASS IS GUARANTEED TO RUN!** Our most popular accredited ITIL class, this course includes ITSM Academy's unique Living the Lifecycle exercises, GAME ON! An Interactive Learning...

  • VeriSM™ Plus

    VeriSM™ Plus $795.00

    VeriSM™ is a Service Management approach for the digital age that helps service providers create a flexible operating model to meet desired business outcomes. The VeriSM approach describes how to...

  • DevOps Foundation Course - Accredited DevOps Certification Training

    DevOps Foundation Course - Accredited $1,395.00

    As organizations are facing new entrants in their respective markets, they need to stay competitive and release new and updated products on a regular basis rather than one or two times a year. The DevOps Foundation course...

  • DevOps Test Engineering Course - Accredited DevOps Certification Training

    DevOps Test Engineering (DTE) Certification Course - Accredited $1,595.00

    This comprehensive course addresses testing in a DevOps environment and covers concepts such as the active use of test automation, testing earlier in the development cycle, and instilling testing skills in developers,...

  • Certified Agile Service Manager (CASM) Course - Accredited

    Certified Agile Service Manager (CASM)® Course - Accredited $1,395.00

    This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT’s...