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Training
Agile Service Management
DevOps
ITSM / ITIL
Process Design
SRE - Site Reliability Engineer
Value Stream Mapping
XLA - Employee Experience
2023 Catalogs
Snapshot
Training Catalog
Advisory Catalog
Calendar
Print Calendar
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The Hub
Education Strategy Planning
Free Templates
ITIL 4 Training and Certification Scheme
ITIL 4 Cheat Sheet
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WhatIs? A Deep Dive by Topic
BLOG - ITSM Professor
Webinars
Webinar Archives
Register for Next Webinar
Virtual "Lunch & Learn"
Webucations
About Us
Franny Flamingo
New On Campus
About ITSM Academy
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Social
Press Room
Privacy Policy
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Reporting Professional Education Hours
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Categories
Categories
Training by Topic
ITSM/ITIL
ITSM
Agile SM
ITIL® 4
DevOps
Process Design
SRE - Site Reliability Engineer
VSM - Value Stream Mapping
XLA - Employee Experience
◕‿◕ Guaranteed to Run
Discounts and Specials
Public Class Passes
Summer Specials (✿◠‿◠)
Training Options
Training - Open Enrollment
Training - OnSite
Courseware Licensing
Workshops / Interactive Sessions
Independent Study
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Rapid Assessments - ITIL 4 & ITSM
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Webinar: Lessons from the ITSM Trenches
Webinar: Lessons from the ITSM Trenches
Posted by
Cid Tyer
on
Jun 15th 2011
Download the:
Slide Deck
Q&A Report
best practice
Donna Knapp
ITIL
ITSM
ITSM Academy