Webinar Archives
How to Implement: An ITIL Guide to Transformations
Sep 18th 2025
Presenter: Roman Zhuravlev, Senior ITIL Architect, PeopleCert
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This August, PeopleCert published a new ITIL Official Book. It is a guide to implementation of organizational transformatio
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ITIL 4 Practices: Monitor, Support, Fulfil - This isn't a webinar... it's a "gaminar"!
Oct 19th 2023
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
According to a recent survey, incident, service request, and problem management are commonly some of the first practices introdu
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A Practitioner's Perspective
Apr 20th 2023
Presenter: Michael Weaver, Director - GSMO Governance Controls & Improvements
Join us for practitioner Mike Weaver's take on topics such as guiding principles of an organization & their application
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ITIL Hacks That Work!
Jul 21st 2022
Presenter: Jeff Rumburg, CEO and Managing Partner of MetricNet
ITIL is now a multibillion-dollar industry. ITIL training, certification, and audits are just some of the many ways you can immerse yo
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Employability with ITIL4 – New Industry Trends
Nov 18th 2021
Presenter: Gaurav Shekhar of University of Texas at Dallas
Employability with ITIL4 – New Industry Trends
What will be discussed: latest employment trends
how the industry is
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