Webinar Archives
ITIL 4 Practices: Monitor, Support, Fulfil - This isn't a webinar... it's a "gaminar"!
Oct 4th 2023
Complimentary Webinar
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
According to a recent survey, incident, service request, and problem management are commonly some o
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A Practitioner's Perspective - a chat with Mike Weaver
Apr 3rd 2023
Complimentary Webinar
Presenter: Michael Weaver, Director - GSMO Governance Controls & Improvements
Join us for practitioner Mike Weaver's take on topics such as guiding principles of an orga
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ITIL Hacks That Work! Fast-Track Your Way to ITIL Maturity
Jun 6th 2022
Complimentary Webinar
Presenter: Jeff Rumburg, CEO and Managing Partner of MetricNet
ITIL is now a multibillion-dollar industry. ITIL training, certification, and audits are just some of the
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Employability with ITIL4 – New Industry Trends
Nov 4th 2021
Complimentary Webinar
Presenter: Gaurav Shekhar of University of Texas at Dallas
Employability with ITIL4 – New Industry Trends
What will be discussed:
latest employment tren
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Making the Transition: ITIL v3 to ITIL 4
Aug 2nd 2021
Complimentary Webinar
Subject Matter Experts: Mark Blanke, President and CEO of OwlPoint & Donna Knapp, ITSM Academy
With ITIL v3 heading in to retirement, organizations are looking ahead
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