Webinar Archives

Presenter: Roman Zhuravlev, Senior ITIL Architect, PeopleCert Register Today This August, PeopleCert published a new ITIL Official Book. It is a guide to implementation of organizational transformatio … read more

Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy According to a recent survey, incident, service request, and problem management are commonly some of the first practices introdu … read more

Presenter: Michael Weaver, Director - GSMO Governance Controls & Improvements Join us for practitioner Mike Weaver's take on topics such as guiding principles of an organization & their application … read more

Presenter: Jeff Rumburg, CEO and Managing Partner of MetricNet ITIL is now a multibillion-dollar industry. ITIL training, certification, and audits are just some of the many ways you can immerse yo … read more

Presenter: Gaurav Shekhar of University of Texas at Dallas Employability with ITIL4 – New Industry Trends  What will be discussed: latest employment trends  how the industry is … read more