Webinar Archives

Complimentary Webinar Presenter: Mark Hinkle, CEO & Founder, Peripety labs Register Today Mark will guide us through the transformative impact of AI on ITSM programs, tracing its e … read more

Complimentary Webinar Presenter: David Cannon & Ken Jarvis, PeopleCert Getting executive buy-in is one of the most important dependencies of every ITSM project. It’s also one of the bigg … read more

Complimentary Webinar Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy As we enter a new year, it’s normal to wonder… what next? Before attempting to answer that question, … read more

Complimentary Webinar Presenter: Michael Cardinal, BPO, Thirdera ITSM Academy's Certified Process Design Engineer (CPDE) course is packed with practical tips and hints on process design. Not … read more

Complimentary Webinar Lisa Schwartz, ITSM Academy Founder, and CXO is irked, bothered, miffed, and upset and she isn't going to take it any longer! Guest speakers include Donna Knapp and Sharon … read more