Webinar Archives
How to Implement: An ITIL Guide to Transformations
Sep 18th 2025
Presenter: Roman Zhuravlev, Senior ITIL Architect, PeopleCert
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This August, PeopleCert published a new ITIL Official Book. It is a guide to implementation of organizational transformatio
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IT Service Management Is No Longer the ‘Boring Plumbing’ of Tech Organizations
Aug 21st 2025
Presenter: Saaniya Chugh, Senior Technical Consultant, ServiceNow
Join us and listen as Saaniya shares a fresh, forward-looking perspective on IT Service Management, exploring how it has evolved
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Beyond Monitoring: Achieving Predictive IT with AIOps
Jun 19th 2025
Presenter: Suresh GP, Managing Director, TaUB Solutions
Join Suresh, as he dives into the transformative potential of AIOps. This session will unpack core AIOps principles, walk through practical imp
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The Culture Conundrum: Understanding and Leveraging the Components of Culture
May 15th 2025
Presenter: Michael Cardinal, BPMO, Cognizant
There is a lot of talk today about “culture” in the business world and society. But do we all really know what “culture” is, how i
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Business Strategy Assurance via "ITIL 4 Guiding Principles" (with examples)
Feb 20th 2025
Presenter: Rose Gibson, ITIL Master
Join us for an insightful webinar designed to empower you to confidently craft, refine, and adapt your business strategy for lasting success. Discover how to lever
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