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ITSM Academy

State of ITSM and DevOps 2018, with Donna Knapp

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Complimentary Webinar - Thursday, February 15 at 11:00 am ET

Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy

Both IT service management (ITSM) and DevOps are at critical crossroads. As enterprises strive to speed innovation and deliver on digital business initiatives, IT organizations are undergoing a transformation. Join us to hear about the top issues facing enterprise IT organizations in 2018 as they strive to modernize their ITSM processes, scale their DevOps practices and handle the associated culture change. Learn the latest on the ITIL® research program and about newly introduced approaches such as VeriSM. 

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Liked this webinar? Check out these courses:

  • Agile
  • DevOps
  • ITIL
  • ITSM
  • VeriSM