Getting started with VeriSM - with case study Jul 19th 2018 VeriSM™ is a Service Management approach for the digital age that helps service providers create a flexible operating model to meet desired business outcomes.Presenter: Clair Agutter, … read more
State of ITSM and DevOps 2018, with Donna Knapp Feb 15th 2018 Complimentary Webinar - Thursday, February 15 at 11:00 am ET Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy Both IT service management (ITSM) and DevOps are at cr … read more