State of ITSM and DevOps 2018, with Donna Knapp Feb 15th 2018 Complimentary Webinar - Thursday, February 15 at 11:00 am ET Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy Both IT service management (ITSM) and DevOps are at critical crossroads. As enterprises strive to speed innovation and deliver on digital business initiatives, IT organizations are undergoing a transformation. Join us to hear about the top issues facing enterprise IT organizations in 2018 as they strive to modernize their ITSM processes, scale their DevOps practices and handle the associated culture change. Learn the latest on the ITIL® research program and about newly introduced approaches such as VeriSM. Download the: Slide Deck View Q&A By Clicking Image Below Liked this webinar? Check out these courses: ITIL Foundation ITSM for DevOps DevOps Foundation #Agile #DevOps #ITIL #ITSM #VeriSM Facebook Email Print Linkedin