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ITSM Academy

A Seat at the Table

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Complimentary Webinar

A Seat at the Table

Presenters:
- Donna Knapp, Curriculum Development Manager, ITSM Academy
- Mark Blanke, CEO, OwlPoint
- Fred Silva, Director - Digital Solutions Delivery, SAIC
- Paul Edmisten, CIO, Tivity Health

Join our Subject Matter Experts and 2 Sr. Level Practitioners, discussing the realities of ITIL 4 and ITSM in the modern workplace.

Be in “the room where it happens”. Here is your exclusive opportunity to listen into a session between Sr. Leadership and the external teams they rely on to give advice and guidance.

Motivated by the ideas presented? Print a Personal Action Plan to capture them.

  • Donna Knapp
  • Mark Blanke
  • Fred Silva
  • Paul Edmisten
  • SME
  • ITIL 4
  • ITIL
  • ITSM
  • IT Service Management
  • Leadership
  • Webinar
  • ITSM Academy