Webinar Archives
A Seat at the Table
Sep 28th 2020
Complimentary Webinar
Presenters:
- Donna Knapp, Curriculum Development Manager, ITSM Academy
- Mark Blanke, CEO, OwlPoint
- Fred Silva, Director - Digital Solutions Delivery, S
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Improve CX and EX with ITSM
May 21st 2020
Presenter: Chris Gallacher, Principal Consultant, Forrester Research - Complimentary Webinar
How to improve Customer and Employee Experience with ITSM
Please join us as Chris Gallacher pr
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Innovate ITIL with DevOps
Oct 20th 2018
Presenter: Sean Mack, CEO, xOps
There is a prevalent myth that DevOps and IT Service Management (ITSM) and the IT Infrastructure Library (ITIL) are incompatible. However this sup
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The Art & Science of Updating ITIL®
May 17th 2018
Presenters: The AXELOS Team
AXELOS has announced plans to update the world’s most widely-adopted framework for service management. This session summarizes the update and discusses ITIL's
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State of ITSM and DevOps 2018, with Donna Knapp
Feb 15th 2018
Complimentary Webinar - Thursday, February 15 at 11:00 am ET
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
Both IT service management (ITSM) and DevOps are at cr
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