An Introduction to SIAM
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Presenters: Liz Gallacher, Director and Helen Morris, Director of Helix Service Management Services
Service Integration and Management (SIAM) has long been used “across the pond” to help organizations manage multiple service suppliers, integrating them to provide a single business-facing IT organization.
Here in the US, we are seeing organizations and the US government, take a real interest in SIAM. Join us for this intro to SIAM by our UK friends and thought leaders, Helen Morris and Liz Gallacher.