Webinar Archives
Service Management Transformation @BMC
Sep 21st 2021
Complimentary Webinar
Presenter: Blaine Bryant, Senior Director IS&T Service Governance, BMC
Join us as Blaine highlights how BMC IS&T organized to enable and accelerate its digit
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Putting the Go in Governance
Sep 2nd 2021
Complimentary Webinar
Presenter: Greg Sanker, Senior IT Leader
Ever wondered why ITSM success is much harder in real life than in theory? We all know that Leadership, Governance and Practic
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Making the Transition: ITIL v3 to ITIL 4
Aug 2nd 2021
Complimentary Webinar
Subject Matter Experts: Mark Blanke, President and CEO of OwlPoint & Donna Knapp, ITSM Academy
With ITIL v3 heading in to retirement, organizations are looking ahead
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Digital & IT Strategy - Go Fish!
Jul 6th 2021
Complimentary Webinar
Presenter: Mark Bradley, Senior Product Manager, Flexera
Go Fish!
Digital transformation is a very hot topic, and there are tons of webinars, podcasts, etc. But
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Where? Oh Where, Have my Processes (and Roles) Gone?
Jun 4th 2021
Complimentary Webinar
Presenter: Michael Cardinal, Service Delivery, Thirdera
A common misconception around ITIL 4 is that processes and roles no longer are important #incorrect.
The need
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