Presenter: Mark Bradley, Senior Product Manager, Flexera
Digital transformation is a very hot topic, and there are tons of webinars, podcasts, etc. But we were not finding any that are really specific to the impact of digital transformation on IT Service Management programs. So we thought it would be a perfect topic for Mark Bradley to tackle.
And the bait we are throwing you… Mark will be providing tangible take-a-ways for Service Management professionals.
Part of what we will talk about is “swallowing the fish”…transition from technology as an asset to technology as a service. Mark has a long history as an IT practitioner, is a contributing author to ITIL 4 Leader: Digital & IT Strategy (DITS) - a digital transformation guide. He has recently joined Flexera as a Senior Product Manager. So drop anchor with us and catch some knowledge.
- Download the slide deck
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