Webinar Archives
An Introduction to SIAM
Feb 26th 2021
Presenters: Liz Gallacher, Director and Helen Morris, Director of Helix Service Management Services
Service Integration and Management (SIAM) has long been used “across the pond” to help organ
… read more
State of ITSM and... 2021
Jan 8th 2021
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
To say that 2020 was a challenging year would be an understatement. As enterprises accelerate their digital business initiativ
… read more
A Seat at the Table
Sep 28th 2020
Complimentary Webinar
Presenters:
- Donna Knapp, Curriculum Development Manager, ITSM Academy
- Mark Blanke, CEO, OwlPoint
- Fred Silva, Director - Digital Solutions Delivery, S
… read more
A Peeps Eye view of IT Service Management
Posted by Cid Tyer on Jan 11th 2012
Webinar Presented on: January 12, 2012
Download the:
Slide Deck
Q&A Report
… read more
Five Proven Strategies for Reducing Costs with IT Service Management
Posted by Cid Tyer on Nov 19th 2008
Download the:
Slide Deck
Q&A Report
… read more