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ITSM Academy

ITIL 4. The Next Evolution.

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Register for Webinar

Presenter: Donna Knapp, ITSM Academy's Curriculum Development Manager / Author

Complimentary Webinar - Register

Join us for an introduction to ITIL 4. We’ll share – at a high level – key ITIL 4 concepts and how those concepts support the management of modern IT services. If your organization is leveraging agile, lean and DevOps practices, you will like what you see in this current evolution of the ITIL framework. 

  • The slide deck will be available for download the morning of the webinar
  • The recording of the session will be available post webinar    

Interested in learning more about ITIL 4?   

  • ITIL
  • Foundation
  • knapp
  • donna
  • itil v4
  • itil 4
  • version
  • 4