Webinar Archives
Business Strategy Assurance via "ITIL 4 Guiding Principles" (with examples)
Feb 20th 2025
Presenter: Rose Gibson, ITIL Master
Join us for an insightful webinar designed to empower you to confidently craft, refine, and adapt your business strategy for lasting success. Discover how to lever
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ITIL 4. The Next Evolution.
Dec 13th 2018
Presenter: Donna Knapp, ITSM Academy's Curriculum Development Manager / Author
Join us for an introduction to ITIL 4. We’ll share – at a high level – key ITIL 4 concepts and how those concepts
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