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ITSM Academy

Getting started with VeriSM - with case study

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VeriSM Webinar

VeriSM™ is a Service Management approach for the digital age that helps service providers create a flexible operating model to meet desired business outcomes.

Presenter: Clair Agutter, VeriSM Chief Architect and Steve Leach, Head of Service at 6point6 Cloud Gateway (case study)

Join us for a VeriSM update from Chief Architect Claire Agutter – including early adopters, next publication and the global response to date.

The presentation includes a VeriSM early adopter case study by Steve Leach, Head of Service at 6point6 Cloud Gateway. Steve will share his experiences to date – why they chose VeriSM, progress so far and the benefits they are seeing. 

Motivated by the ideas presented? Print a Personal Action Plan to capture them.

If you enjoyed this webinar, you may enjoy these courses:

  • Agutter
  • case study
  • Claire
  • digital mesh
  • VeriSM

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"The quality of the instruction and interaction in my virtual class was fantastic. The virtual environment ended up being so convenient, such a cost and time savings, that even if this class had been offered next door to me, I would have elected virtual. I will definitely recommend ITSM Academy to others." ~ Leslie K., Internet Based Company

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"This was the best class I have ever attended. The instructor was great and the folks we worked with to schedule the class were all super friendly and professional. I can't wait to bring ITSM Academy back on site." ~ Randi P., Fortune 500 Financial Organization, Corporate Class Sponsor

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