Webinar Archives
Service Management Transformation @BMC
Sep 21st 2021
Complimentary Webinar
Presenter: Blaine Bryant, Senior Director IS&T Service Governance, BMC
Join us as Blaine highlights how BMC IS&T organized to enable and accelerate its digit
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Digital & IT Strategy - Go Fish!
Jul 6th 2021
Complimentary Webinar
Presenter: Mark Bradley, Senior Product Manager, Flexera
Go Fish!
Digital transformation is a very hot topic, and there are tons of webinars, podcasts, etc. But
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The Evolution and Future State of the Service Management Office
Jul 29th 2019
Presenter: Jeff Jensen, ITIL Expert, PMP, CPDE, DevOps Leader
With the continued adoption of best practice frameworks and new ways of working (including Agile, DevOps, Lean
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The Anatomy of XLA: Experience Level Agreements
Apr 18th 2019
Presenter: Alan Nance, FISM, Managing Partner XLACollab... thought leader, innovator, creative disruptor.
Service Management exists to guarantee a valuable experience to custo
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