Webinar Archives
AI and ITSM walk into a bar - An Experience To Remember
Nov 21st 2024
Presenter: Simone Jo Moore, SJM Humanising IT
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Let's explore the intersection of Artificial Intelligence (AI) and IT Service Management (ITSM). Be it ITIL, DevOps, Agil
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Optimizing Value Streams and Processes with AI
Oct 17th 2024
Presenter:
Donna Knapp, Curriculum Development Manager
Often when exploring the applicability of AI to ITSM the examples relate to how to alleviate the toil or manual effort associa
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Why Effective Business Relationships = Transformational Leadership
Aug 16th 2024
Presenter: Michael W. Kublin, President, PeopleTek Coaching
During this interactive webinar, Mike will guide attendees through a self-discovery tool, helping them assess their individual per
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AI-Proof Your Career
Jun 20th 2024
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
If someone could give you a prescription for surviving and thriving in the age of AI what do you think it would incl
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How AI will Affect ITSM Programs
May 17th 2024
Presenter: Mark Hinkle, CEO & Founder, Peripety Labs
Mark will guide us through the transformative impact of Artificial Intelligence (AI) on ITSM programs, tracing its evolution fr
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