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ITSM Academy

Service Portfolio - Preparing for the Future of your Organization

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Presenter: Michael Cardinal

The key to effective Service Management is the definition and management of services. And the key to managing services is a robust Service Portfolio and Service Portfolio Management process. But how do you go about setting up and implementing a Service Portfolio? 

This webinar helps answer that question and provide other hints and tips around Service Portfolio Management.

Motivated by the ideas presented? Print a Personal Action Plan to capture them.

If you enjoyed this webinar, you may enjoy these courses:

  • Cardinal
  • ITIL
  • Service
  • Portfolio
  • Management