Service Portfolio - Preparing for the Future of your Organization

Presenter: Michael Cardinal

The key to effective Service Management is the definition and management of services. And the key to managing services is a robust Service Portfolio and Service Portfolio Management process. But how do you go about setting up and implementing a Service Portfolio? 

This webinar helps answer that question and provide other hints and tips around Service Portfolio Management.

Motivated by the ideas presented? Print a Personal Action Plan to capture them.

• Listen to the webinar - with slide deck Click Here
• Listen to the webinar Q&A Click Here
• Download Mike's Service Portfolio Sample (this will download an xlsx)

If you enjoyed this webinar, you may enjoy these courses:

• ITIL Foundation
• ITIL Practitioner