Presenter: Michael Cardinal
The key to effective Service Management is the definition and management of services. And the key to managing services is a robust Service Portfolio and Service Portfolio Management process. But how do you go about setting up and implementing a Service Portfolio?
This webinar helps answer that question and provide other hints and tips
Motivated by the ideas presented? Print a Personal Action Plan to capture them.
- Listen to the webinar - with slide deck Click Here
- Listen to the webinar Q&A Click Here
- Download Mike's Service Portfolio Sample (this will download an xlsx)
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