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ITSM Academy

Generational Dynamics in Service Management

Posted by Cid Tyer on

webinar-generational-dynamics.pngIf you’re like most companies, you likely have 3-5 Generations on your teams. Come laugh and hear tips on how to attract and integrate the Millennials & Boomlets into your Service Management Teams and explore what the rapid ‘Aging of America’ means to your company and what you should be doing to prepare … so you’re not caught short by the wealth of tribal knowledge exiting in mass! You will learn things like how to help them communicate and produce results with one another without driving each other crazy! And which generational pairings work most effectively together. Join the webinar and have some fun as we explore creative ways to get things accomplished effectively for your customers … across the Generations.

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