This AI for Business Users Boot Camp: Transforming Business Ops with Cutting-Edge AI Apps is a dynamic, three-day course that gets you hands-on with the latest AI tools and intermediate skills, taking your business operations to the next level. This course is perfect if you're looking to improve your workflows, make your customer interactions more meaningful, and make smarter decisions based on AI insights, leveraging more advanced skills. You'll get to dive into using AI to communicate better, streamline your tasks, and boost both your own and your team's productivity in areas like marketing, HR, and sales. If you know the basics of GPT and prompting, this course help you level up those skills for getting hands-on and creative with AI, turning your everyday tasks into opportunities for innovation and efficiency. It's all about making your work life easier and more fun, helping you and your team do great things with a touch of AI magic.
By the end of the course, you'll not only be skilled in using AI tools but also know how to integrate them strategically into your business. You'll understand how AI can improve customer experiences and use AI-driven analysis in business processes, preparing you to apply these tools to future-proof your business operations.
Audience: This course is designed for business professionals who are eager to leverage the power of AI tools in their day to day business roles, who want to dive deeper into the next level skills available. Roles might include project managers, customer service professionals, team leaders, HR and marketing professionals, and even decision-makers who want to make their business operations more efficient. It would also be beneficial for those in roles that require strong collaboration, efficient workflow management, and strategic decision-making powered by data-driven insights.
Course Objectives: This course combines engaging instructor-led presentations and useful demonstrations with valuable hands-on labs and dynamic group activities. Working in an interactive learning environment, led by our engaging expert, you'll explore:
- Building Intermediate AI Business Skills - Upgrade your AI knowledge with intermediate skills, applying them to solve real-world business problems
- Advanced Prompt Crafting - Learn to craft detailed prompts for AI, getting more precise and useful responses to fit your business needs
- Document Handling Proficiency - Learn to manage and manipulate business documents using AI, including summarizing and extracting key data
- Content Creation Enhancement - Enhance content creation and strategy using AI for automated image editing and marketing ideation
- AI for Data Insights - Enhance your ability to use AI for deep data analysis, turning complex information into actionable insights for strategic decisions
- Personalizing Customer Interaction - Employ AI to create more personalized and engaging customer experiences, boosting satisfaction and loyalty
- Boosting Team Productivity - Explore AI tools that help improve communication and collaboration, making your team more productive and innovative
Course Outline:
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GPT Foundations – Core concepts, prompt engineering, and setup
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AI for Documents – Summarizing, extracting, and editing PDFs
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Content & Marketing – AI for content creation and campaign ideas
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AI in Communication – Enhancing emails, chat, and meetings
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Understanding GPT – Prompts, tokens, and how GPT works
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Business & Data Analysis – Exploring and interpreting data with AI
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Workflow & Productivity – Automating tasks and boosting collaboration
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Customer Engagement – Personalized support and AI assistants
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Text Mining & Insights – Sentiment analysis and business trends
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Strategic AI Integration – Future-proofing business with AI
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AI Safety & Ethics – Responsible, secure, and compliant AI use
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Additional Resources – Bonus tools, labs, and next steps
Course Includes: Hands-on, Live Instructor-Led Training with Machine Based Hands-on Labs delivered on our online Learning Experience Platform that includes all materials, lab access, software, project work / data sets / code and resources needed for class.
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Access to Trivera learning platform (LXP) - extends the classroom experience with online content and tools
- Instructor led education and exercise facilitation
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Digital Courseware, Student and/or Lab Guide and Take-Aways
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A recording of the same course for post class review
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6 Months access to platform with courseware, and recording etc.
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Completion Certificate
Prerequisites: This course is great for anyone looking to learn basic AI tool skills, without having to have a technical background. Looking to improve efficiency at work using easy to learn tools and skills, or apply these skills to make your personal life easier leveraging computer-based, user friendly assistants who are always ready to help? This course can get you there. To ensure a smooth learning experience and maximize the benefits of attending this course, you should have the following prerequisite skills:
- Basic familiarity with using computer applications and digital tools in a professional setting, such as email clients, office suites, and project management tools
- A general understanding of how businesses operate, including knowledge of your own business operations and processes
- Comfortable navigating through digital platforms and tools
- A problem-solving mindset, as the aim of many AI tools is to help solve business challenges in innovative ways
Instructors: As with all ITSM Academy training, our partner instructors have successful track records as IT professionals and bring that acumen into the classroom. Utilizing the highest quality content, our trainers blend their real-life experiences into lively classroom discussion.
Learners should only commit to classes they are prepared to attend. ITSM Academy Open Enrollment Class Terms and Conditions.
