Webinar Archives
A Seat at the Table
Sep 28th 2020
Complimentary Webinar
Presenters:
- Donna Knapp, Curriculum Development Manager, ITSM Academy
- Mark Blanke, CEO, OwlPoint
- Fred Silva, Director - Digital Solutions Delivery, S
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SRE Roundtable with 4 DevOps Ambassadors
Jun 18th 2020
Presenter: SRE Roundtable with 4 DevOps Ambassadors - Complimentary Webinar
A roundtable conversation about Site Reliability Engineering (SRE).
Please join us as four of the DevOps Institute
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Improve CX and EX with ITSM
May 21st 2020
Presenter: Chris Gallacher, Principal Consultant, Forrester Research - Complimentary Webinar
How to improve Customer and Employee Experience with ITSM
Please join us as Chris Gallacher pr
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ITIL® 4 DSV - Drive Stakeholder Value
May 7th 2020
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy - Complimentary Webinar
How to Create a Great Customer Experience
A key activity in the ITIL 4 service value chain is 'en
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The V*A*L*U*E Formula
May 16th 2019
Presenter: Ken Wendle,
Author, speaker, consultant and instructor
A common thread shared by almost every best practice or methodology – from ITIL to Lean to
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