Webinar Archives

Complimentary Webinar Presenter: Mike Cardinal, Director BPMO - US, Thirdera When it comes to doing service management, we are often hyper focused on the technology, or even the … read more

Complimentary Webinar Presenter: Donna Knapp, Curriculum Development Manager As we move into 2023, the pandemic is behind us (sort of), but that doesn’t mean we aren’t still feeling its effec … read more

Complimentary Webinar Presented by: Jeff Jensen, Founder & Principal @I Train IT Leaders Deborah McDaniel, Associate Director-Office of Information Technology @Rutgers University … read more

Complimentary Webinar Presenter: Greg Sanker, Senior IT Leader Ever wondered why ITSM success is much harder in real life than in theory? We all know that Leadership, Governance and Practic … read more

Complimentary Webinar Presenters: Liz Gallacher, Director and Helen Morris, Director of Helix Service Management Services Service Integration and Management (SIAM) has long been used “acro … read more