The Culture Conundrum: Understanding and Leveraging the Components of Culture May 15th 2025 Presenter: Michael Cardinal, BPMO, Cognizant There is a lot of talk today about “culture” in the business world and society. But do we all really know what “culture” is, how i … read more
AI and ITSM walk into a bar - An Experience To Remember Nov 21st 2024 Presenter: Simone Jo Moore, SJM Humanising IT Let's explore the intersection of Artificial Intelligence (AI) and IT Service Management (ITSM). Be it ITIL, DevOps, Agile or other princip … read more
Why Effective Business Relationships = Transformational Leadership Aug 16th 2024 Presenter: Michael W. Kublin, President, PeopleTek Coaching During this interactive webinar, Mike will guide attendees through a self-discovery tool, helping them assess their individual perf … read more
Fright Night - What Went Wrong and Why Oct 20th 2022 Presented by: Jeff Jensen, Founder & Principal @I Train IT Leaders Deborah McDaniel, Associate Director-Office of Information Technology @Rutgers University Jon Leighton, Head of C … read more
Putting the Go in Governance Sep 16th 2021 Presenter: Greg Sanker, Senior IT Leader Ever wondered why ITSM success is much harder in real life than in theory? We all know that Leadership, Governance and Practices are key components. And th … read more