What Would Deming Do? May 19th 2022 Presenter: Donna Knapp, ITSM Academy & Michael Cardinal, Thirdera It’s tempting to think that the problems and challenges that organizations are currently facing are unique. In reality, the pas … read more
Service Management Transformation @BMC Oct 21st 2021 Presenter: Blaine Bryant, Senior Director IS&T Service Governance, BMC Join us as Blaine highlights how BMC IS&T organized to enable and accelerate its digital service management strategy w … read more