Webinar Archives
ITIL 4 Practices: Monitor, Support, Fulfil - This isn't a webinar... it's a "gaminar"!
Oct 19th 2023
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
According to a recent survey, incident, service request, and problem management are commonly some of the first practices introdu
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Implementing ITIL Change Management in a Global Organization
Posted by Cid Tyer on Feb 16th 2011
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Slide Deck
Q&A Report
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