Webinar Archives
Artificial Intelligence (AI) Impact on ITSM: Evolution, Integration, and Optimization
May 16th 2024
Complimentary Webinar
Presenter: Mark Hinkle, CEO & Founder, Peripety labs
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Mark will guide us through the transformative impact of Artificial Intelligence (
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ITIL 4 Practices: Monitor, Support, Fulfil - This isn't a webinar... it's a "gaminar"!
Oct 3rd 2023
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
According to a recent survey, incident, service request, and problem management are commonly some of the first practices introduc
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Implementing ITIL Change Management in a Global Organization
Posted by Cid Tyer on Feb 16th 2011
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