Modern Skills for the IT Professional Jun 21st 2018 Presenter: Donna Knapp, ITSM Academy The Digital Transformation is real! To adapt, IT professionals need to transform their own skillset to become more multi-dimensional by gaining both d … read more
Your Role as a Leader in IT Service Management Posted by Cid Tyer on May 19th 2010 Download the: Slide Deck Q&A Report … read more