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ITSM Academy

Reimagining IT Change Management for DevOps & Cloud

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IT Change Management for DevOps and Cloud

Presenters: JT Giri, CEO & Co-founder, nClouds and Clive D’Souza, Global Head of Business Development - Service Catalog, Amazon Web Services

Cloud computing is delivering faster idea-to-cash, a resilient, secure and elastic infrastructure, and immediate access to innovative DevOps services. But increased user access and pace that come with cloud are driving a volume and velocity of IT service requests that can overwhelm existing ITSM processes.

Teams are challenged to adapt current change management processes to cloud environments and still meet SLAs. And teams forging ahead with no change management process expose the business to risk in areas of agility, cost, security, compliance, and incident remediation.

Cloud change management needs to strike the right balance of automation and just-enough lightweight process for control, without compromising DevOps speed.

Join us as we unpack modern IT change management to spotlight solutions to these challenges.

  • Automate cloud IT change management to solve visibility, cost, and compliance at the speed of DevOps - JT Giri, CEO & Co-founder, nClouds
  • Making service catalog central to modern change management - Clive D'Souza, Global Head of Business Development - Service Catalog, Amazon Web Services

Resources
Slide Deck
Q&A and Demo
Reimagining IT Change Management for DevOps & Cloud
Download the Slide Deck by clicking image above

Click to access  Webinar Recording

Click to access  Q&A Recording

Click to access  nClouds Demo Recording

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