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Reimagining IT Change Management for DevOps & Cloud
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Presenters: JT Giri, CEO & Co-founder, nClouds and Clive D’Souza, Global Head of Business Development - Service Catalog, Amazon Web Services
Cloud computing is delivering faster idea-to-cash, a resilient, secure and elastic infrastructure, and immediate access to innovative DevOps services. But increased user access and pace that come with cloud are driving a volume and velocity of IT service requests that can overwhelm existing ITSM processes.
Teams are challenged to adapt current change management processes to cloud environments and still meet SLAs. And teams forging ahead with no change management process expose the business to risk in areas of agility, cost, security, compliance, and incident remediation.
Cloud change management needs to strike the right balance of automation and just-enough lightweight process for control, without compromising DevOps speed.
Join us as we unpack modern IT change management to spotlight solutions to these challenges.
- Automate cloud IT change management to solve visibility, cost, and compliance at the speed of DevOps - JT Giri, CEO & Co-founder, nClouds
- Making service catalog central to modern change management - Clive D'Souza, Global Head of Business Development - Service Catalog, Amazon Web Services
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