Webinar Archives

State of ITSM and... 2024

State of ITSM and... 2024

Jan 3rd 2024

Complimentary Webinar Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy As we enter a new year, it’s normal to wonder… what next? Before attempting to answer that question, … read more
State of ITSM and... 2022

State of ITSM and... 2022

Dec 22nd 2021

Complimentary Webinar Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy As we move into 2022, the pandemic persists, as does the pressure to keep up with the demand for di … read more
Putting the Go in Governance

Putting the Go in Governance

Sep 2nd 2021

Complimentary Webinar Presenter: Greg Sanker, Senior IT Leader Ever wondered why ITSM success is much harder in real life than in theory? We all know that Leadership, Governance and Practic … read more