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ITSM Academy

Process Maturity: It's Not About the Numbers! with Donna Knapp, ITSM Academy

Posted by Cid Tyer on

View the Recording

Check out Donna's book, The ITSM Process Design Guide.

  • webinar
  • Donna Knapp
  • The ITSM Process Design Guide
  • Process Maturity
  • It's not about the numbers