How to Implement: An ITIL Guide to Transformations

How to Implement: An ITIL Guide to Transformations

Sep 18th 2025

Presenter: Roman Zhuravlev, Senior ITIL Architect, PeopleCert

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This August, PeopleCert published a new ITIL Official Book. It is a guide to implementation of organizational transformations – from relatively small, to very large. Why do we need a guidance like this if there are many organizational change models? What is new or special about the new book? How can it help your organization in the times of high uncertainty? Can it be used for transformations enabled by other frameworks? Roman, who took part in the development of the new book, will answer these and other questions about the new ITIL publication.

By attending this webinar, you earn 1 Continuing Professional Development (CPD) point.

  • The slide deck will be available the morning of the webinar
  • The recording of the session will be available post webinar