ESM and the Big Re-Think

ESM and the Big Re-Think

Sep 15th 2022

Presenter: John Worthington, Principal and Certified USM Coach - MyServiceMonitor, LLC

The shift to enterprise service management is increasing complexity, but fortunately giving new life to some old thinking can help you establish a sustainable management system for enterprise services.

Join us for the big re-think and find out how to simplify and sustain enterprise service management with the Unified Service Management Method.

  • Establish a service management system with 5 processes and 8 standard workflows
  • Leverage existing and emerging practice frameworks
  • Apply the method to all services of any kind

Motivated by the ideas presented? Print a Personal Action Plan to capture them.