Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
  • Call us at 1-954-491-3442 or Chat below
  • My Account
ITSM Academy

Agile Transformation at the United States Postal Service with Mark Mittelman

Posted by Cid Tyer on

webinar-agile-development.pngThe postal business is changing at a rapid pace and the Postal Service must continue to change quickly to remain relevant and competitive in the marketplace. The Postal Service implemented the Agile methodology, replacing the traditional waterfall methodology to improve project communication, increase customer satisfaction, realize business benefits quickly, and improve overall quality. Please join us as Mark outlines the challenges Postal faced before using Agile, how Agile has been implemented across the enterprise, lessons learned, benefits and where they are headed next with Agile Transformation.

Motivated by the ideas presented? Print a  Personal Action Plan to capture them.

Download the:

  • agile
  • CASM
  • ITSM Academy
  • lean
  • Mark Mittelman
  • United States Postal Service
  • USPS

Real Love

Click Here to Read More

"The quality of the instruction and interaction in my virtual class was fantastic. The virtual environment ended up being so convenient, such a cost and time savings, that even if this class had been offered next door to me, I would have elected virtual. I will definitely recommend ITSM Academy to others." ~ Leslie K., Internet Based Company

"ITSM Academy has been a great partner from both quality of product and consistency of delivery. We can count on them." ~ Marc T., CEO, Mid-Western Consulting Company, Content Partner

"I received the test results this morning and was ecstatic and relieved! Thanks so much for the great hospitality and learning environment. I will certainly keep ITSM Academy in mind when I get an opportunity to take another course." ~ Ricky P., US Military, Public Learner

“Thanks for an awesome class! I have passed my test and am now ready for MALC.” ~ Mike M., Consultant, Leading ITSM Software Provider, Public Learner

"This was the best class I have ever attended. The instructor was great and the folks we worked with to schedule the class were all super friendly and professional. I can't wait to bring ITSM Academy back on site." ~ Randi P., Fortune 500 Financial Organization, Corporate Class Sponsor

Further info

Categories

Connect with us

All prices are in USD. © 2023 ITSM Academy | Sitemap | Privacy Policy| Shipping and Returns | Public Classroom Terms and Conditions
ITSM Essentials™ is the trademark of Professional Designations (2022). All rights reserved.
Certified Agile Service Manager (CASM)® and Certified Agile Process Owner (CAPO)® are registered marks of the ITSM Academy.
XLA Framework® is a registered marks of the CitrusCollab, LLLP.
DevOps Foundation® and Agile Service Manager (ASM)® are registered marks of the DevOps Institute.
BRMP® is a Registered Trade Mark of Business Relationship Management Institute, Inc.
VeriSM™ is a registered trade mark of IFDC.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The ITIL Accredited Training Organization is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.