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ITSM Academy

Webinar: Process Maturity: It's Not About the Numbers! with Donna Knapp, Author of The ITSM Process Design Guide and Curriculum Development Manager, ITSM Academy

Posted by Cid Tyer on

View the Recording.

Download the:

Check out Donna's book, The ITSM Process Design Guide.

  • webinar
  • Donna Knapp
  • The ITSM Process Design Guide
  • Process Maturity
  • It's not about the numbers