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ITSM Academy

Webinar: Process Maturity: It's Not About the Numbers! with Donna Knapp, Author of The ITSM Process Design Guide and Curriculum Development Manager, ITSM Academy

Posted by Cid Tyer on

View the Recording

Check out Donna's book, The ITSM Process Design Guide.

  • webinar
  • Donna Knapp
  • The ITSM Process Design Guide
  • Process Maturity
  • It's not about the numbers