Webinar Archives
Top Trends in Enterprise Architecture
Apr 18th 2024
Complimentary Webinar
Presenter: Charles Betz, VP/Principal Analyst, Forrester Research
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Forrester Research has sponsored the international Enterprise Architecture awa
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The Joy of Power Skills
Mar 21st 2024
Complimentary Webinar
Presenter: Sean McClean, Master Trainer
Unlock the doors to personal and professional success by delving into "The Joy of Power Skills". This webinar aims to explore t
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Getting and Keeping Executive Buy-in for your ITSM program
Feb 7th 2024
Complimentary Webinar
Presenter: David Cannon & Ken Jarvis, PeopleCert
Getting executive buy-in is one of the most important dependencies of every ITSM project. It’s also one of the bigg
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State of ITSM and... 2024
Jan 3rd 2024
Complimentary Webinar
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
As we enter a new year, it’s normal to wonder… what next? Before attempting to answer that question,
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Implementing XLA's
Nov 24th 2023
Complimentary Webinar
Presenter: Neil Keating, Co-Founder and Chief Experience Officer, Bright Horse
What do XLAs mean for existing SLAs? How do you start? Is there a best practice and means
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