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ITSM Academy Blogs

Welcome to ITSM Academy's Blogs.  Come on in, the water's fine.


ITSM Professor

ITSM Professor

Join in the convo with our Professor - P. Ross S. Wise. Professor Wise leads a positive forum for sharing knowledge, questions, ideas and insights into best practice IT Service Management standards and frameworks such as ISO/IEC 20000, ITIL and MOF.

ITSM Professor


Plain Jayne

Jayne Explains 

Join ITSM Academy's President, Jayne Groll, at her virtual water cooler.  Here Jayne explains the the latest developments in IT Service Management and ITSM Education.


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