What Is? Series
Our ITSM PROFESSOR BLOG is also a great source for up-to-date content.
| What is.... | Download |
| What Is? Process Design and Certified Process Design Engineer (CPDE) |  |
| What Is? Digital Employee Experience and What are XLA's | |
| What Is? The ITIL 4 Certification Scheme | |
| What Is? ITIL 4 | |
| What Is? ITIL 4 Create, Deliver & Support (CDS) | |
| What Is? ITIL 4 Digital & IT Strategy (DITS) | |
| What Is? ITIL 4 Direct, Plan & Improve (DPI) | |
| What Is? ITIL 4 Drive Stakeholder Value (DSV) | |
| What Is? ITIL 4 High Velocity IT (HVIT) | |
| What Is? ITIL 4 Managing Professional | |
| What Is? ITIL 4 Strategic Leader | |
| What Is? The ITIL 4 Maturity Model | |
| What Is? Agile Service Management | |
| What Is? Lean and Value Stream Mapping | |
| What Is? DevOps | |
| What Is? DevOps Leader | |
| What Is? DevSecOps | |
| What Is? Site Reliability Engineering (SRE) | |
| What Is? Continuous Testing | |
| What Is? Next - How to advance your journey | |
| 2023 - Accelerate State of DevOps Report | |
| Personal Action Plan - Worksheet | |