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ITSM Academy

The Journey to ITIL Expert (and Trainer) with Jeff Jensen (TAOS)

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Presenter: Jeff Jensen, Service Management Lead, Taos Mountain, LLC

What is the value of moving past ITIL Foundation and working your way to ITIL Expert? How do you make progress on achieving this while working full time at the same time? What are the different options and paths to take? What do you gain by achieving the ITIL Expert certification? And how do you continually apply what you have learned, and cement the knowledge and best practices into your daily work life? Come join us as we explore this journey.

Motivated by the ideas presented? Print a Personal Action Plan to capture them.  

Download the Slide Deck

View our ITIL Managing Across the Lifecycle course

  • ITIL Expert
  • Jeff Jensen
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  • Managing Across the Lifecycle
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"The quality of the instruction and interaction in my virtual class was fantastic. The virtual environment ended up being so convenient, such a cost and time savings, that even if this class had been offered next door to me, I would have elected virtual. I will definitely recommend ITSM Academy to others." ~ Leslie K., Internet Based Company

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