Webinar Archives
Putting the Go in Governance
Sep 2nd 2021
Complimentary Webinar
Presenter: Greg Sanker, Senior IT Leader
Ever wondered why ITSM success is much harder in real life than in theory? We all know that Leadership, Governance and Practic
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Introducing ITIL Practitioner, with Donna Knapp
Posted by Eric Montijo on Mar 17th 2016
Continuous improvement is a cornerstone of the ITIL framework and – good news! – it’s about to get easier. Join us for an introduction to the newly launched ITIL Practitioner qualification
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Establishing a Business Process Group with Elaine Wong
Posted by Cid Tyer on Aug 14th 2013
Download the:
Slide Deck
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Configuration Management at Idaho National Laboratory
Posted by Cid Tyer on Jul 20th 2011
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Slide Deck
Q&A Report
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