Webinar Archives

Presenter:  Donna Knapp, Curriculum Development Manager  Often when exploring the applicability of AI to ITSM the examples relate to how to alleviate the toil or manual effort associ … read more

Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy If someone could give you a prescription for surviving and thriving in the age of AI what do you think it would inc … read more