Webinar Archives
Top Trends in Enterprise Architecture
Apr 18th 2024
Complimentary Webinar
Presenter: Charles Betz, VP/Principal Analyst, Forrester Research
Forrester Research has sponsored the international Enterprise Architecture awards since 2010,
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The Joy of Power Skills
Mar 21st 2024
Presenter: Sean McClean, Master Trainer
Unlock the doors to personal and professional success by delving into "The Joy of Power Skills". This webinar aims to explore the profound impact of power ski
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Getting and Keeping Executive Buy-in for your ITSM program
Feb 7th 2024
Presenter: David Cannon & Ken Jarvis, PeopleCert
Getting executive buy-in is one of the most important dependencies of every ITSM project. It’s also one of the biggest challenges. This webinar focu
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State of ITSM and... 2024
Jan 3rd 2024
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
As we enter a new year, it’s normal to wonder… what next? Before attempting to answer that question, it’s always useful to assess
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Implementing XLA's
Nov 23rd 2023
Presenter: Neil Keating, Co-Founder and Chief Experience Officer, Bright Horse
What do XLAs mean for existing SLAs? How do you start? Is there a best practice and means of governing them? In this we
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